Nothing happening when clicking on menu in Google Docs

dstillman Zotero Team
This discussion was created from comments split from: Zotero 6 not working with google docs.
  • Syphredi
    I'm having the exact same issue (nothing happening when clicking on the Zotero menu item or icon) using Firefox on Windows...
  • dstillman Zotero Team
    (Please start new threads for new issues — it's much harder to help multiple people in a single thread. I've moved this to a new thread.)

    Can you provide a Report ID from the Zotero Connector?

    Have you tried disabling all other Firefox extensions and reloading Google Docs?
  • Syphredi
    Disabling the other extensions helped. Thank you!
  • dstillman Zotero Team
    edited August 30, 2022
    Can you enable them one by one, reloading Google Docs each time, and identify a conflict?
  • Syphredi
    Sorry for the late reply. Not sure what it was. I enabled the two extensions I also had installed, EndNote Click and Mendeley Web Importer, sequentially but the Zotero extension continued working...
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