Freezing when inserting citations in Google Docs

dstillman · August 18, 2022

This discussion was created from comments split from: Zotero hangs when trying to add a footnote citation in Word for Mac.

LuigiAssom · August 18, 2022

Using Mac OS 11 (Big sur)

On Chrome -
I open the menu and select citation style, the zotero app, which is opened, does not fully open a red bar. the app on chrome freezes.
zotero app also freezes.

LuigiAssom · August 18, 2022

I spent almost an hour by downlading, setting up everything, and must use zotero for a MSc Programme.

CAnnot import zoetero on Google DOC:
on chrome, the browser freezes on importing citations.

on firefox, the menu does not even appear when clicking the label "Zotero" Cmd + Ctrl + C does not open it either.

Please advice...

dstillman · August 18, 2022

The thread you posted to was about a specific issue in recent versions of Word. It sounds like you're talking about Google Docs.

Can you provide a Report ID from Zotero to start?

on firefox, the menu does not even appear when clicking the label "Zotero" Cmd + Ctrl + C does not open it either.

You should try disabling all other browser extensions.