An error occurred saving with . . .
When saving a webpage in Safari to Zotero, I often get something like the following message:
"An error occurred saving with Substack. Attempting to save using Embedded Metadata instead."
But the snapshot seems fine. It just doesn't include the actual title of the page. Also, the message doesn't usually disappear.
Can anyone say why this is happening? It may be a Safari-only issue. I prefer to keep using Safari, since it is my default browser, I do most of my work on it, and going back and forth between Safari and Firefox is a lot of extra work. Is there a way to fix the problem in Safari?
And is refreshing the easiest way to get rid of the error message?
"An error occurred saving with Substack. Attempting to save using Embedded Metadata instead."
But the snapshot seems fine. It just doesn't include the actual title of the page. Also, the message doesn't usually disappear.
Can anyone say why this is happening? It may be a Safari-only issue. I prefer to keep using Safari, since it is my default browser, I do most of my work on it, and going back and forth between Safari and Firefox is a lot of extra work. Is there a way to fix the problem in Safari?
And is refreshing the easiest way to get rid of the error message?
2) That error message isn't about the snapshot (i.e., the attachment with a copy of the page contents), if that's really what you mean — it's about the translator being used to save the data, and it's saying that Zotero's Substack translator isn't working on the page you're saving from.
https://tarahenley.substack.com/p/weekend-reads-37d?utm_source=/inbox&utm_medium=reader2
On doing some further testing, I believe I get failure generally with Substack pages, not just Safari. Practically speaking, if the Substack translator isn't working properly, what can be done?
file:///Users/jerryplotnick/Zotero/storage/2YZJZYTN/comments.html
This should be what you need:
https://alexberenson.substack.com/p/urgent-deaths-are-soaring-in-one/comments?utm_source=substack&utm_medium=email
URL:
https://alexberenson.substack.com/p/six-recent-covid-deaths-per-the-milwaukee/comments?utm_source=post-email-title&publication_id=363080&post_id=75302663&isFreemail=false&utm_medium=email
Error report: 1098725178
The page plus snapshot seems to get added correctly, but I shouldn't be seeing the error:
https://drive.google.com/open?id=1-DKLkCGMhBADwEY7sBuLb8LG4AJOrFdU&authuser=jerry.plotnick@gmail.com&usp=drive_fs