PDF fails to download due to cookie error with campus library proxy
code from submitting the error report: 1191048011
Running Zotero Connector in an up to date Firefox on Windows 10/11
I believe I get this error when I use the Connector's toolbar button to download an article (e.g. from dl.acm.org) and the "Full Text PDF" fails with a red X in the extension notification. I have tried this both with and without my university library's proxy (set correctly in the Connector's preferences and verified to work on other articles). The metadata seems to propagate into Zotero correctly, and some articles in a given proceedings on the same site work while some do not.
Is there something I can do as a user to communicate this permission and make sure Zotero Connector picks up the PDF as well as the metadata? Thank you!
Running Zotero Connector in an up to date Firefox on Windows 10/11
I believe I get this error when I use the Connector's toolbar button to download an article (e.g. from dl.acm.org) and the "Full Text PDF" fails with a red X in the extension notification. I have tried this both with and without my university library's proxy (set correctly in the Connector's preferences and verified to work on other articles). The metadata seems to propagate into Zotero correctly, and some articles in a given proceedings on the same site work while some do not.
Is there something I can do as a user to communicate this permission and make sure Zotero Connector picks up the PDF as well as the metadata? Thank you!
Can you provide the URL in question and a Debug ID from Zotero (not the Zotero Connector) for a save attempt that fails?
Here's an example URL (without university library proxy, which was present during the attempted zotero download): https://dl.acm.org/doi/10.1145/3477132.3483570
Zotero debug id: D887769612
It now looks like the error "is not a PDF" is a perhaps duplicate of something I saw here before posting.
Does this happen across all sites with gated PDFs, or just ACM?
URL: https://dl.acm.org/doi/pdf/10.1145/3477132.3483570
Zotero D1357371431 (scroll to the bottom for the version with everything cookie-related I can think of disabled in Firefox)
Edit to add: the version in this post has the campus proxy turned off, since I don't think I should need it when I am already on the PDF.
Also, to be clear, you want to be saving from the article page, not the PDF itself.
I am able to get different debug output contents (still the same "not a PDF" error) when I am logged in via my personal ACM account instead of using the campus proxy to re-write the URL. Where the thing with the Shibboleth line was before is instead a long HTML page (140312 chars it says at the end) that I think corresponds to the source of the article page.
Is it possible that it is trying to save the article page as a PDF instead of downloading the PDF?
Edit: Thanks so much for your help! I apologize for being a frustrating debug subject. :)