iOS: Can't download PDF via WebDAV

dstillman · March 22, 2022

This discussion was created from comments split from: iOS: Can't download PDFs.

SongbaiZHANG · March 22, 2022

does any have same issue like me, iphone works fine to download PDF via webDAV, but ipad can not download PDF via wedDAV?

dstillman · March 22, 2022

We'd need to see a Debug ID for it failing.

SongbaiZHANG · March 22, 2022

it is D1516988461

dstillman · March 23, 2022

OK, @michalrentka will need to take a look.

michalrentka · March 24, 2022

Hi @SongbaiZHANG, if possible, could you make a quick video (screen recording) of what's going on? In logs I can only see you cancelled the download.

Can you please try to:
1. Start screen recording
2. Start debug logging
3. Try to download some PDF
4. When it fails stop debug logging and stop screen recording
5. Post debug id and video here or send it to support@zotero.org

Thanks!