Upgrade StorageCannot get word plugin to install - MacOs 11.6/Word 16.54
I was helping a student try to get her Microsoft word add in to show up - and I went through all the bag of tricks available to me - we did the re-install from Zotero preferences, we did a manual install, we redownloaded Zotero completely. Nothing is working. Is there something else I can try with her?
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adomasvenWhat is her Word Startup location? Is Zotero.dotm placed there?
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efilgoYes, it was there.
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adomasvenYou need to post the full path of the Word Startup location as displayed in Word.
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efilgo? I'm not sure exactly what you mean. We followed the directions here: https://www.zotero.org/support/word_processor_plugin_manual_installation
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dstillmanThat page explains how to locate the startup folder path.