Cannot get word plugin to install - MacOs 11.6/Word 16.54

I was helping a student try to get her Microsoft word add in to show up - and I went through all the bag of tricks available to me - we did the re-install from Zotero preferences, we did a manual install, we redownloaded Zotero completely. Nothing is working. Is there something else I can try with her?
Sign In or Register to comment.