Can't Use Zotero in Google Docs
Report ID (Chrome addon): 784578486
Report ID (Zotero on Desktop): 106669715
Hello,
I was hoping you could help me troubleshoot this problem since I haven't seen it mentioned before on the forums.
I can't add citations to any document on Google Docs. First, I'm being prompted to select the citation style, then the paper to cite, and then get an error saying "Zotero experienced an error updating your document."
The problem might be in the document preferences and not in citing, since, if I go to Zotero->Document preferences (without citing any one paper) and choose the citation style, I get the same error.
Zotero works on Word documents for me. I have re-installed Zotero on my Windows PC and re-installed the Zotero add-on on Chrome, but to no avail. Any ideas on how I could fix this?
Thanks!
Report ID (Zotero on Desktop): 106669715
Hello,
I was hoping you could help me troubleshoot this problem since I haven't seen it mentioned before on the forums.
I can't add citations to any document on Google Docs. First, I'm being prompted to select the citation style, then the paper to cite, and then get an error saying "Zotero experienced an error updating your document."
The problem might be in the document preferences and not in citing, since, if I go to Zotero->Document preferences (without citing any one paper) and choose the citation style, I get the same error.
Zotero works on Word documents for me. I have re-installed Zotero on my Windows PC and re-installed the Zotero add-on on Chrome, but to no avail. Any ideas on how I could fix this?
Thanks!
Thank you so much for your time.
You are totally right. My Google Docs account is not the same as my Zotero email.
I used my main google docs account to share the document with the email address I use for Zotero, and now everything works.
Thanks again!
Moshe
Thank you :)