All my citations are gone from local Zotero - "An error has occurred"

acf7m · May 25, 2021

Report ID: 410405421

I suddenly got an error with Zotero, and have restarted several times without any change. When I open Zotero Desktop everything is blank and I just see a screen that says "An error has occurred. Please restart Zotero".

My citations are luckily still on my library online. I have also tried re-installing Zotero.

acf7m · May 25, 2021

I also cannot add any new citations. I am on a 2018 Mac using BigSur (11.4)

dcampbellmtaca · May 25, 2021

Same issue, Report ID 278892575
It seems to relate to 'citekeys'.

lmiedema · May 25, 2021

I have the same issue: Report ID 2076181104.
First the citekeys were gone and it was not possible to export my library.
Then I tried to reset the translator options (preferences > advanced) and it start giving me the "an error has occurred. Please restart Zotero"

dstillman · May 25, 2021

@acf7m, @dcampbellmtaca, @lmiedema: It's a Better BibTeX issue:

https://forums.zotero.org/discussion/comment/383890/#Comment_383890