Zotero not working in Google Docs
I'm trying to add citations to a google doc. I have the zotero desktop app opened and zotero connect installed (have already tried removing and re-adding to chrome several times). Anytime I try to add a citation I get a message saying
"Zotero experienced an error updating your document.
Would you like to view troubleshooting instructions?"
It isn't a particular broken citation as this happens in any new or existing google doc I open. Chrome is updated, have tried removing and re-adding zotero connect to chrome, restarting chrome, etc.
Anyone know how else to troubleshoot this?
"Zotero experienced an error updating your document.
Would you like to view troubleshooting instructions?"
It isn't a particular broken citation as this happens in any new or existing google doc I open. Chrome is updated, have tried removing and re-adding zotero connect to chrome, restarting chrome, etc.
Anyone know how else to troubleshoot this?
This discussion has been closed.
We've submitted 5.0.85 to the Chrome and Edge extension stores, though it may be a couple days before the new version is accepted. You can work around this by using Firefox in the meantime.
We'll also push an updated Safari extension in a Zotero beta today.
A new Zotero beta with an updated Safari extension is now available as well.
Sorry again for the inconvenience.
If you're still having trouble, please start a new thread and provide a Report ID from Zotero and a description of exactly what's happening.