Zotero in Word No Longer Adds Citations
Report ID: 457100924
I have been unable to add citations to my papers in Word. I have tried restarting my computer and updating Office. No changes have been made to Zotero on my machine to interfere with the library.
Steps to Reproduce:
1) Open Zotero
2) Open Word (with the add-in)
3) Click "Add/Edit Citation"
4) Type in an author's name and click the reference. Enter
/error: It never loads the citation
I have been unable to add citations to my papers in Word. I have tried restarting my computer and updating Office. No changes have been made to Zotero on my machine to interfere with the library.
Steps to Reproduce:
1) Open Zotero
2) Open Word (with the add-in)
3) Click "Add/Edit Citation"
4) Type in an author's name and click the reference. Enter
/error: It never loads the citation
Can you provide a Debug ID for attempting to do this?
Note, Zotero crashed during this. I hope it captured it!
Can we step back and have you explain exactly what's happening? If you can take a screen recording and upload it somewhere (e.g., Dropbox, Google Drive), that might help.
I have very few citations compared to my usual papers. It cannot be that problem.