why the zotero can not download this pdf?
Hello here.
the url is https://smartech.gatech.edu/bitstream/handle/1853/5233/dave_devang_b_200405_phd.pdf
it prompted me as 'An error occurred while saving this item. Try again and if the issue persists see Getting Help for more information'.
Any suggestion is appreciated.
the url is https://smartech.gatech.edu/bitstream/handle/1853/5233/dave_devang_b_200405_phd.pdf
it prompted me as 'An error occurred while saving this item. Try again and if the issue persists see Getting Help for more information'.
Any suggestion is appreciated.
D365513600
https://www.zotero.org/support/kb/incomplete_cert_chain
(The page refers to proxy and WebDAV servers, but it's the same problem, and you can see the same result for this site on the SSL Labs test or in a new Firefox profile. They're not bundling the "InCommon ECC Server CA" intermediate certificate.)
If not, and you just want to download the file, you can download it in your browser and drag it into Zotero. (As explained on that page, Chrome will perform the extra certificate download to handle this. Firefox won't, but it may already have the intermediate certificate cached from other sites that bundle it, so the file may load there, as it does for me, even though it fails in a new Firefox profile.)