Citations immediately unlinked on Google Docs/Chrome
Hi,
I'm having a problem with Zotero and Google docs (using Chrome/Windows – this bug does not occur in Firefox/Windows). Almost every time I add a citation it is added already unlinked/it becomes unlinked immediately.
I've tried this on about 5 new Google docs, and across different Google accounts - it happens in every one. I've also disabled Google docs offline, as I saw on another forum thread that might cause these problems - it didn't fix the issue. I've tried it with a number of different referencing systems, including Nature and Cite Them Right 10th Ed Harvard, and with many different citations.
Steps I took:
1) Opened Google Doc.
2) Clicked Zotero->document preferences, and selected referencing system.
3) Typed a sentence.
4) Ctrl-Alt-C to add a citation. Typed in the source name. Selected it using enter. Pressed enter again. (This citation enters correctly).
5) Type another sentence.
6) Step 4 again. (This time, the citation was unlinked).
Report ID (via Chrome Zotero Connector): 916091772.
I'm having a problem with Zotero and Google docs (using Chrome/Windows – this bug does not occur in Firefox/Windows). Almost every time I add a citation it is added already unlinked/it becomes unlinked immediately.
I've tried this on about 5 new Google docs, and across different Google accounts - it happens in every one. I've also disabled Google docs offline, as I saw on another forum thread that might cause these problems - it didn't fix the issue. I've tried it with a number of different referencing systems, including Nature and Cite Them Right 10th Ed Harvard, and with many different citations.
Steps I took:
1) Opened Google Doc.
2) Clicked Zotero->document preferences, and selected referencing system.
3) Typed a sentence.
4) Ctrl-Alt-C to add a citation. Typed in the source name. Selected it using enter. Pressed enter again. (This citation enters correctly).
5) Type another sentence.
6) Step 4 again. (This time, the citation was unlinked).
Report ID (via Chrome Zotero Connector): 916091772.
We've already submitted 5.0.81 with a fix, but unfortunately Google can take a few days to approve new versions. (We actually fixed this in Firefox, Edge, and Safari before 5.0.80 was even approved for Chrome, but we weren't able to cancel the Chrome submission.)
If you're seeing this regularly, you can temporarily switch to Firefox or Edge until 5.0.81 is out for Chrome. We'll post here once it's available. Sorry for the trouble.
I am getting notice saying "that the following documents have become unlinked" when I try to relink them, I get a message saying "document updating" but nothing happens - the progress bar appears to show that something is happening but nothing does. I am relatively new to Zetero so any advice is welcome.
Zetero Connector report ID: 1128718053
https://forums.zotero.org/discussion/comment/374370/#Comment_374370
This will be fixed as soon as Google approves Zotero Connector 5.0.81. For now, you should use another browser.
If you're getting slow inserts in a large document, disable "Automatic citation updates" in the plugin's Document Preferences window for faster inserts. Start a new thread if you're having trouble with that.
Sorry for the inconvenience, and let us know if you run into any further trouble.
Although I continue to use Edge, as it has shown to be faster at re-establishing the connection when using Docs, which makes all the difference due to the current instability of my internet connection.