When i use zotero extensions in the word for mac，it's always said “Troubleshooting Errors in Word P”

janeinjune · December 30, 2020

I have reinstalled the Word.... But it also cannot work........

janeinjune · December 30, 2020

It works successfully! After I change my computer's system language. I don't know why... I think I should tell you about it. Thanks for your helping! If it could work in the system language of Chinese, it would be better! Thanks again!

dstillman · December 30, 2020

OK, sorry, I was actually going to suggest trying that.

I'm not sure if there's anything we can do about that, but first we'll see if we can at least reproduce it. Thanks for helping to narrow this down.

adomasven · January 4, 2021

@janeinjune Can you reliably reproduce this by switching the system language to Chinese and back to English? Do you have to restart any programs or the computer after the change?