Zotero not syncing

dstillman · November 24, 2020

This discussion was created from comments split from: Zotero not syncing to online storage.

deinjonas · November 24, 2020

Hi All,

None of the options works for me - is there any way that I can get this to work/a video of sorts? Or a contact number I can ask about?

dstillman · November 24, 2020

@deinjonas: Please start new threads for new issues — the thread you posted to was a couple years old and specific to one person's issues. I've moved this to a new thread.

Can you back up and explain, in your own words, the problem you're experiencing? We also need a Report ID.

https://www.zotero.org/support/reporting_problems

deinjonas · November 24, 2020

Thanks - sorry, my mistake. It won't let me important anything from a PDF? Is that normal?

dstillman · November 24, 2020

That's not enough info for us to help you. See the linked page.

dstillman · November 24, 2020

(Among other things, you posted to a thread about online syncing, but it's not clear from your description that your issue has anything to do with syncing. That's why we need the kind of steps to reproduce explained on the linked page.)