Report ID: 141170245
Cannot load library file. I have deleted and re-installed Zotero, including profile and preferences. I have tried various versions of files from Time Machine. All fail to open or import.
Just few days ago I was able to open re-installation of Zotero and import the very same file that now will not open.
Steps:
Open Zotero
Opens a new, empty library
Try to import from current and earlier Time machine files
Get message: "An error occurred while trying to import the selected file. Please ensure that the file is valid and try again."
Have also tried:
Double-click on library file with Zotero closed
Result is no action or message
I'm quite desperate as I converted sometime ago from Bookends.
Just few days ago I was able to open re-installation of Zotero and import the very same file that now will not open.
Steps:
Open Zotero
Opens a new, empty library
Try to import from current and earlier Time machine files
Get message: "An error occurred while trying to import the selected file. Please ensure that the file is valid and try again."
Have also tried:
Double-click on library file with Zotero closed
Result is no action or message
I'm quite desperate as I converted sometime ago from Bookends.
If you're trying to restore from a backup, see https://www.zotero.org/support/zotero_data#restoring_your_zotero_data_from_a_backup1