Zotero changes the user-defined storage-path to the standard Zotero path

iOMEDICO_BIK
Hey,
we are using Zotero 5.0.75 in a Citrix TS environment.
Since large user profiles lead to long loading times and also have a negative impact on the performance of the servers, we have defined a user-defined path for the storage location.
Recently we have noticed that Zotero changes the path to the standard Zotero path (C: \ users \ username \ zotero) without user intervention.
Of course, the users will then find an empty library.
Does anyone know this behavior and knows the cause or a way to prevent it?
  • adomasven Zotero Team
    This would only happen if the Zotero Profile directory changes or is removed for those users.
  • iOMEDICO_BIK
    Unfortunately it happens though no changes have been made to the profile.
  • dstillman Zotero Team
    edited July 31, 2020
    Adomas is explaining the only way this can happen. The data directory location is stored in the profile, so if Zotero is reverting to the default location, then by definition something about your setup is resetting the preference in the profile.

    It's just a line in the prefs.js file, and you can see it for yourself. Look for 'dataDir'.
  • iOMEDICO_BIK
    Many thanks for your help. I'll keep an eye on that and check the the pref.js

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.