Zotero toolbar & complete pluggin disappear of Word 2016
I've tried all methods exposed in this forum but Word Plugin stays always disable in
the Cite → Word Processors pane of the Zotero preferences,
the file Zotero.dotm is well in place in C:\Users\QTR7701\AppData\Roaming\Microsoft\Word\STARTUP\
and neither the Zotero Toolbars appears in Word neither all my Zotero Citations in my Word document are active.
Can you help me ?
the Cite → Word Processors pane of the Zotero preferences,
the file Zotero.dotm is well in place in C:\Users\QTR7701\AppData\Roaming\Microsoft\Word\STARTUP\
and neither the Zotero Toolbars appears in Word neither all my Zotero Citations in my Word document are active.
Can you help me ?
What's the full Word version number?
See these steps, and if you're still having trouble say everything you've tried, in your own words, and what happened at each step.
When I open in Zotero : tools\extensions\Z Add-ons Manager; Zotero Word for Windows integration is always configure as "Disable" even if I click on Enable and Restart Zotero, when I launch Word, the Add-on pane of Zotero doesn't appear on Word Ribbon although it was before .
2°) Full Word Version Number is 2016(16.0.5017.1000) MSO (16.0.05017.1000) 32 bits. But it works well before with Zotero pane in this version of Word.
3°) The steps : I made I to III with success in the execution but not success on the Word Ribbon. For IV I stopped because I'm afraid to loose all my library. I'm writing a thesis and now I lost all my references in Word, I loose my library it'll be sad. I've an export but I'm always very careful with reinstall, it's not a wizard !
If the extension is disabled in Tools → Add-ons, nothing else will work, so none of the rest matters. Can you provide a Report ID?
The solution is to remove the -no-remote command-line option from the shortcut used to launch the Zotero profile (this flag should never be used with Zotero) like mentioned in https://www.zotero.org/support/word_processor_plugin_troubleshooting
but for this I can't find where should I remote the "-no-remote" in the shortcut of Zotero
locate (dir)
storage (dir)
styles (dir)
tmp (dir)
translators (dir)
zotero.sqlite (file)
zoterosqlite.1bak (file)
zoterosqlite.bak (file)
zoterosqlite-journal (file) ?
Yes, that’s your data directory.
for reinstall I'll try this Week-end
But unfortunately the pane in Word, after reinstallation of the plugin still not appears. I think I've more a problem with Word than Zotero. Have you an idea to fix the problem ?
Download link
https://wetransfer.com/downloads/6a6a22ff527b0c1c5048a21270c71df020200727124617/afd32b71979763c600caaef78ff522a120200727124907/74d4d7
I made some screenshots with all windows I mentioned.
You should continue with Step 3, which links to the manual installation instructions.
Have you followed the additional steps linked from the first troubleshooting section?
Is this a work computer? If you've tried everything else, your IT department may simply have placed restrictions on whether templates with macros can be loaded, and you'd have to talk to them.
I've follow your procedure "additional steps" and with the developer Ribbon activate, I 've seen in in the ribbon click “Word Add-ins”,
that Zotero.dotm was present BUT unfortunately it was ticked !
so I restart Zotero and Word, and then I've the following error message :
The last time you opened the "Zotero. dotm" document, it caused a serious error. Do you still want to open it?
So I download a new version from your Website of Zotero.dotm and I replace in the directory : C:\Users\QTR7701\AppData\Roaming\Microsoft\Word\STARTUP by the new one downloaded and I restart both Zotero and Word.
And it works !
thanks very much for your patience and for advices.
some mistakes corrected now in MAJOR CASE
That's it, I've fixED the bugg.
I've followED your procedure "additional steps" and with the developer Ribbon activate, I 've seen in in the ribbon click “Word Add-ins”,
that Zotero.dotm was present BUT unfortunately it was UNticked !