Word keeps freezing when trying to add citation
Hi, I use Zotero on my macbook air 13'' 2015 and so far it's been great and I haven't experienced any bugs. However, today I wanted to add a citation in a document which already has citations from Zotero and word kept freezing.
I tried opening a new word document and adding citations, which made microsoft word freezing again. Every time, I had to force quit microsoft word because the whole screen was just lagging and I could not use any other button in word. I have Zotero 5.0.88.
Can somebody help please :(
I tried opening a new word document and adding citations, which made microsoft word freezing again. Every time, I had to force quit microsoft word because the whole screen was just lagging and I could not use any other button in word. I have Zotero 5.0.88.
Can somebody help please :(
If you close Zotero, go to your Zotero profile directory, move extensions.json to your desktop, and then restart Zotero, does it work then?
If so, can you email the old extensions.json file to support@zotero.org with a link to this thread?
Is there anything else I need to do or will zotero be working normally from now on?