Upgrade Storagebig files upload error
When trying to upload large mp4-files as attachment, I repeatedly get an error message at the end of the transfer:
ErrorReceived error from Zotero server: <?xml version="1.0" encoding="UTF-8"?>
The file is 1.1 GB, but is also happened with other files in the range of 0.4 to 1 GB. My line is rather slow (0.5 to 5 Mb/s), so it generally takes tens of minutes to over an hour waiting time until this error message pops up.
Smaller mp4-files load properly. Is there a timeout problem?
Hugo Scheer
ErrorReceived error from Zotero server: <?xml version="1.0" encoding="UTF-8"?>
BadDigestThe Content-MD5 you specified did not match what we received.636208082fa12f0da9729dc8816a6650anzvJtVDggrLF64gF5E2aQ==CC78CB4218DD65D7Q3KS+wjDGHipGzJQseps6QMq/agxKogEWetBTXBLoiTdUC7VWhDlD6+Zgx6kh3I1OnQQb92hFsw=.The file is 1.1 GB, but is also happened with other files in the range of 0.4 to 1 GB. My line is rather slow (0.5 to 5 Mb/s), so it generally takes tens of minutes to over an hour waiting time until this error message pops up.
Smaller mp4-files load properly. Is there a timeout problem?
Hugo Scheer
That should work in theory, but you shouldn't be trying to use the web library for something like this. For any significant usage of Zotero, you want to be using the actual desktop app.
There's nothing more "direct" about using the web library. It's just another interface to your online library, but one that's bound by the much more restrictive limitations of what can work on a webpage. Again, this should work, and we can look into why it's not, but it's hardly surprising that trying to upload a 1 GB file on a webpage would fail.
I don't know what "As synchronizazion was slow and error prone" means, but if you're experiencing some sort of problem using the desktop app, you should report that.
To make a file accessible to the group, I can either load it locally (A) and then do a sync that transfers it to B, or I can load it directly to B. Both work perfectly with small files, including mp4.
Transfer A-to-B did not work with larger (1 GB) mp4-files, at least not in a reasonable time (overnight). Direct upload to B gave the error message shown in the first entry.