WebDAV file sync error with SWITCHdrive
Hello,
Since four days, I have an error regarding the synchronization of Zotero PDF files in SWITCHdrive via WebDav. The error is the following: "WebDAV verification failed. Verify your file sync settings in the Sync pane of the Zotero preferences".
However, I still have access to zotero files on my sync platform (SWITCHdrive) and so it is not an authentication problem. Moreover, all the others folders on the cloud are correctly synchronized. I contacted the SWITCHdrive platform and they told me that on their side the WebDAV connection in SWITCHdrive has not been changed. Indeed, I can
still setup a WebDAV connection with another program to your SWITCHdrive (e.g. with the MaxOSX Finder when you select "GO" and "Connect to Server...").
I think I have this problem since I update Zotero to the last version (5.0.85). I have seen that other users reported some WebDav synchronization problems. Are you aware of this error?
Thanks for your help.
Gioele Visconti
Since four days, I have an error regarding the synchronization of Zotero PDF files in SWITCHdrive via WebDav. The error is the following: "WebDAV verification failed. Verify your file sync settings in the Sync pane of the Zotero preferences".
However, I still have access to zotero files on my sync platform (SWITCHdrive) and so it is not an authentication problem. Moreover, all the others folders on the cloud are correctly synchronized. I contacted the SWITCHdrive platform and they told me that on their side the WebDAV connection in SWITCHdrive has not been changed. Indeed, I can
still setup a WebDAV connection with another program to your SWITCHdrive (e.g. with the MaxOSX Finder when you select "GO" and "Connect to Server...").
I think I have this problem since I update Zotero to the last version (5.0.85). I have seen that other users reported some WebDav synchronization problems. Are you aware of this error?
Thanks for your help.
Gioele Visconti
Zotero is no longer able to connect to SwitchDrive using WebDAV.
Steps to reproduce:
1. Open Zotero.
2. Wait for the sync to start.
3. Sync results in this error: ‘WebDAV verification failed. Verify your file sync settings in the Sync pane of the Zotero preferences’.
I’m able to connect to SwitchDrive using WebDAV with other apps just fine.
However, the same error has already occurred before updating Zotero (I've used a rather old version, about 5.0.35). I updated to the last version but the problem still persist (tested on Linux and Windows).
So I think something must have changed on the SWITCHDrive site.
Cheers
Andreas
I have the answer from the SWITCHdrive team: last night, they installed a change on their servers so a correct WebDAV connection to SWITCHdrive can established again.