Edit citations not found
When I go to edit citations that I have already inserted, they do not come up in the Zotero bubble. It means if I want to insert an extra citation, I have to delete all of the references and re-insert them.
Attached is the reportID: 192201439
Attached is the reportID: 192201439
https://www.zotero.org/support/kb/existing_citations_not_detected
Does this work with a new citation in a new document?
Same issue with new documents
You're saying if you start a new document, insert a new citation in APA style, click in it, and click Add/Edit Citation, you get the red bar citation dialog with nothing in it? What does it show in the document at that point?
If I start a new document I can insert a new reference. But if I click that reference and try and edit it, the reference that I just added doesn't appear in the red bar citation dialog
Are you using a customized Normal.dotm by any chance?
If you reinstall the Word plugin from the Cite → Word Processors pane of the Zotero preferences and then restart Word, and also restart Zotero, does it still happen?
When the citation dialog is open, the citation that I've selected is grey.
I've done the reinstall twice and still happens
Does it work in a new document after you restart Zotero? Does insertion work fine? Could you temporarily create a new User Account on your Mac and see if Zotero citation functions properly there?
Insertion works fine. It is only when i try and edit a citation that is already inserted. Would there be an issue with my library as I imported it from endnote?
For you information, I did the edit function three times. The second time the citations were shown in the citation dialog. The first and third one it did not work
I removed all track changes. None of the track changes were in the references but that still seemed to have helped.
I am also using a dual screen. When I moved zotero into the same screen as word, that appeared to resolve the issue.
Hopefully I won't contribute to this thread in the future.
Thanks