Crashing and other issues on mac OS Catalina
I recently upgraded to Catalina and have encountered a couple of problems.
1. The current stable version (5.0.77) will no longer open on my account. It hangs for ten or twenty seconds before I get the "Zotero quit unexpectedly" dialogue. So far I have tried:
- deleting all combinations of my user profile (from both Application Support/Zotero and ~/Zotero) and my data directory
- repairing the zotero database
I also made a new user account for testing and found that the stable version opened in that account with no problems.
2. I installed the beta (5.0.78-beta.3+a549a64de) which does open but I have an issue where the right click context menus are blank.
There looks to be couple of existing posts with similar issues but no resolution as yet. [one] [two]
I guess all signs point to something about my user account setup being the problem - either a piece of software or some system setting. I have tried quitting all the third party software I usually have open but I get the same problems.
Not sure what else to try at this point but to get along without the context menu. I can upload the crash report or screenshots if that would be helpful.
1. The current stable version (5.0.77) will no longer open on my account. It hangs for ten or twenty seconds before I get the "Zotero quit unexpectedly" dialogue. So far I have tried:
- deleting all combinations of my user profile (from both Application Support/Zotero and ~/Zotero) and my data directory
- repairing the zotero database
I also made a new user account for testing and found that the stable version opened in that account with no problems.
2. I installed the beta (5.0.78-beta.3+a549a64de) which does open but I have an issue where the right click context menus are blank.
There looks to be couple of existing posts with similar issues but no resolution as yet. [one] [two]
I guess all signs point to something about my user account setup being the problem - either a piece of software or some system setting. I have tried quitting all the third party software I usually have open but I get the same problems.
Not sure what else to try at this point but to get along without the context menu. I can upload the crash report or screenshots if that would be helpful.
Here are Dropbox links to:
- blank right click menu in beta
https://www.dropbox.com/s/h7f1poprrdbogy0/zotero-blank-menu.png
- crash log
https://www.dropbox.com/s/lgx2yb1qkz9bdem/zotero-crash-log.txt