Zotero does not sync files online
I am using Zotero desktop and Zotero storage.
The library I am trying to sync is used only by me.
The existence of files downloaded with the application is reported online, but data (typically pdf) cannot be accessed.
I do not receive any error. I followed the instructions here:
https://www.zotero.org/support/kb/files_not_syncing
As recommended, I submit a debug ID generated after "Reset file sync history" and a new synchronization.
Thank you for your help.
D1426651540
The library I am trying to sync is used only by me.
The existence of files downloaded with the application is reported online, but data (typically pdf) cannot be accessed.
I do not receive any error. I followed the instructions here:
https://www.zotero.org/support/kb/files_not_syncing
As recommended, I submit a debug ID generated after "Reset file sync history" and a new synchronization.
Thank you for your help.
D1426651540
@adamsmith: I tried to understand why did I make such a stupid mistake with settings. I found one possible reason:
When I open the Syncing settings in Zotero Preferences (Edit/Preferences/Sync/Settings), the File Syncing settings are not visible. One can see the Data Syncing field only, and "file Syncing" header, but nothing more. After switchnig the tabs (for instance from Sync to General and back to Sync again), File Syncing setting are available. I can provide a screenshot if you wish.