Attached files not copied to new group library

This discussion was created from comments split from: Can't copy attachments to group library.
  • NOT SURE WHETHER I SHOULD BE CREATING A NEW THREAD BUT AM HAVING THE SAME ISSUE:

    1. I am a member on a group library (as admin) - where everything is set to 'any group members'
    2. I am trying to select only items tagged as 'X' to create a separate group library on that topic. I have exported the relevant entries and re-imported them in new library.
    3. While I am able to export the item description, the associated documents attached are not transferring over to the new group library (with some exceptions - i.e. some are copying but most aren't).

    Note that:
    - I have enabled file editing under library settings
    - I have made sure everything is deleted from trash and from new Group
    - I have tried some of the workarounds in other forums

    THANKS!
  • RESOLVED! It was a sync issue: edit, preerences, sync, 'download files at sync time'
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