"An error occurred saving with PubMed"
I had been using Zotero now without issues for the last 2 years. However, this week I switched computers at work and started using Windows 10. Despite that Zotero and the Chrome connector have been installed without problems, I am currently not able to save my references from PubMed to my library.
The connector icon is grey-lined, and its is set at "Save to Zotero (PubMed)". However, when I click the connector button it keeps giving the same error: "An error occurred saving with PubMed. Attempting to save using Embedded Metadata instead.", resulting in refs with messed up authors etc. I have updated and restarted Zotero, deleted and reinstalled the connector. I restarted my computer and Chrome and all tabs, and reset the translators. However, it still does not work.
Any suggestions? Thanks a lot in advance!
The connector icon is grey-lined, and its is set at "Save to Zotero (PubMed)". However, when I click the connector button it keeps giving the same error: "An error occurred saving with PubMed. Attempting to save using Embedded Metadata instead.", resulting in refs with messed up authors etc. I have updated and restarted Zotero, deleted and reinstalled the connector. I restarted my computer and Chrome and all tabs, and reset the translators. However, it still does not work.
Any suggestions? Thanks a lot in advance!
We'll post here when this is working again.
tried to reinstall both the software as the plugin in Chrome, but still doesn't work