Error in Updating Citations
Hi,
As I am writing my paper and inserting citations, the citations are being entered, and others changed accordingly, but then when it gets to the bibliography, it tells me that an error has occurred. I tried everything the troubleshooting page told me to do, and nothing seems to work. When I copied the document and pasted it in a new document and tried to refresh, both zotero and word crashed. Duplicating it does nothing. Deleting the bibliography did nothing either and then I couldn't even add a new bibliography.
version => 5.0.70, platform => MacIntel, oscpu => Intel Mac OS X 10.10, locale => en-US, appName => Zotero, appVersion => 5.0.70, extensions => Zotero Word for Mac Integration (5.0.23.SA.5.0.70, extension), Zotero LibreOffice Integration (5.0.19.SA.5.0.70, extension)
Please help me remedy this.
Thanks in advance!
As I am writing my paper and inserting citations, the citations are being entered, and others changed accordingly, but then when it gets to the bibliography, it tells me that an error has occurred. I tried everything the troubleshooting page told me to do, and nothing seems to work. When I copied the document and pasted it in a new document and tried to refresh, both zotero and word crashed. Duplicating it does nothing. Deleting the bibliography did nothing either and then I couldn't even add a new bibliography.
version => 5.0.70, platform => MacIntel, oscpu => Intel Mac OS X 10.10, locale => en-US, appName => Zotero, appVersion => 5.0.70, extensions => Zotero Word for Mac Integration (5.0.23.SA.5.0.70, extension), Zotero LibreOffice Integration (5.0.19.SA.5.0.70, extension)
Please help me remedy this.
Thanks in advance!
Thank you for the response!
The beta doesn't work, I'm still getting the error that Zotero couldn't update.
This ended up taking all day, but after multiple attempts at step 9, deleting half the document, and then different sections when the error occurred (i even had to do multiple attempts, and switch between the most up to date zotero and the beta version), it turned out to be 2 different citation insertions. Had to delete them from the document and then from Zotero, resave those papers and then was able to insert them into the paper and it was able to update everything (it did take all day, but it is now fixed!)...Thanks so much for all your help!
I am having exactly the same issue which has started today. I have done everything in the "debugging broken documents" instructions but no change. I am changing the reference style from APA to BMC, however while the citations in the main document updates the bibliography doesn't update at all. I get the error "Zotero experienced an error updating your document."