"Zetero" no respond when i try to online

data-r

1.open firefox and use "Zotero Connector" before i open Zotero
2.Zetero no respond
3.restart computer and open Zetero > no respond
4.del "firefox Zotero Connector" and restart again > no respond
5.update "Zotero" to 5.0 > no respond

How can i solve it T_T

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