Troubles with Zotero 5.0.66 & Word 2013
Hi everyone,
I start to write my PhD Thesis and one of my colleagues advised me Zotero. I installed everything as it was written. Everything was fine until I tried to put more than 3 references. When I add more than 3 sources either with the bar or the classic view I have this error : "Zotero experienced an error updating your document. Would you like..."
I tried to everything which is advised in the trouble shooting page but nothing change, I tried to change also my font, change format references etc...
I'm completely lost...
I start to write my PhD Thesis and one of my colleagues advised me Zotero. I installed everything as it was written. Everything was fine until I tried to put more than 3 references. When I add more than 3 sources either with the bar or the classic view I have this error : "Zotero experienced an error updating your document. Would you like..."
I tried to everything which is advised in the trouble shooting page but nothing change, I tried to change also my font, change format references etc...
I'm completely lost...
I tried to change the format also and install a new one like IEEE Photonics, it does not help. I have also the same trouble on a new document. I find a solution, it's really curious, after I have the error message I had an other biliography and my references appear.
Here : 1425062412 after tried more than 3 citations.
MSO 15.0.5127.1000
1. In the Help menu, go to Debug Output Logging and select Enable.
2. In a new document, perform the operations that cause the error.
3. Before doing anything else, return to Help → Debug Output Logging and click Submit Output, which will disable logging and submit the output to zotero.org. A window should pop up containing a Debug ID. Click “Copy to Clipboard” and paste the Debug ID into this forum thread.
1. Restarting the computer
2. Disabling any other Word plugins if possible/applicable
3. If you are in a lab, or some other environment with multiple identical IT managed machines, try another one and see if you can reproduce this error