Zotero set-up on new computer. Error "The attached file could not be found."
Bug ID: D1694972450
Hi there,
I am trying to set up zotero on a new computer, and I did the full text syncing option on both computer A and computer B. All full text files can be found on zotero.org, but only a portion of the full text files can be found on computer B.
For entries without full text, zotero gives an error that says "The attached file could not be found. It may have been moved or deleted outside of Zotero."
When I try to locate the file, the folder contains a .zotero-ft-cache file instead of .pdf that is usually saved. How should I resolve this issue?
Hi there,
I am trying to set up zotero on a new computer, and I did the full text syncing option on both computer A and computer B. All full text files can be found on zotero.org, but only a portion of the full text files can be found on computer B.
For entries without full text, zotero gives an error that says "The attached file could not be found. It may have been moved or deleted outside of Zotero."
When I try to locate the file, the folder contains a .zotero-ft-cache file instead of .pdf that is usually saved. How should I resolve this issue?
If you do have file sync enabled in the preferences, see https://www.zotero.org/support/kb/files_not_syncing for troubleshooting steps.