Need a contact for billing
We recently purchased a lab subscription for our office. Related to that, we have a fairly simple form that must be filled out to allow us to complete the purchase, but we have gotten no response, including by using the storage@zotero.org email address, which previously had been fairly responsive. Is there another way to get in touch with someone? If we can't get this form filled out fairly soon we'll have to cancel our subscription, which we definitely don't want to do!
Thank you!
Thank you!
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anne.doherty@adamsmith or @dstillman Do either of you know a way that we can get in touch with someone that can help us with this?
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adamsmithI believe @fcheslack handles this for the most part -- US universities close shop between the years, so if anything he'd just be coming back to work.
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anne.doherty@fcheslack can you help us get our form filled out? Thanks in advance for your help!
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fcheslackI believe somebody at your organization should have received it yesterday.
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anne.dohertyYes, we did, thank you!! Sorry to have not figured that out before pinging you again. Thanks for your help!
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