Zotero keeps producing errors and requiring restarts
Hi, I have reported the error, ID: 717757530. Not sure what is happening, I am just trying to edit details of a reference and it freezes and asks me to restart. Would appreciate some insight into how to rectify this issue?
If that passes, can you provide a Debug ID (different from a Report ID) for an operation that causes this?
The error did not come up the same (requiring me to restart Zotero) however when undertaking the same actions it continues to take a significant amount of time for (what I think should be) quite simple tasks.
Thanks in advance.
It froze when I was trying to view the file and I had to force quit Zotero, but I think there should be enough information in there. Let me know if you want me to provide any other information.
Rather than trying to view the log (which is pretty heavy on Zotero), is it possible to submit a debug log from the Help menu using "Report Better BIbTeX errors"? Or does that not work?
If you re-enable "on change", restart with logging enabled, do you get errors? If so, could you submit a log for that again?
@anneleis, could you re-enable "On Change", restart with debug logging enabled from the Help menu, and then after it restarted send a BBT error report? Maybe there's something in the earlier logging that can help find the problem.