can not drag anything into zotero
the most convenient way to import pdf.etc. can not use now, only a prohibiting icon wherever you put it in(normally it will allow you to drop and became arrow)when trying to drag and drop, what should I do, my friends.
Also, start Debug logging from the Help menu, try to drag a file into Zotero, submit the log, and post that ID as well.
Debug ID: D951240708
And to be clear, does this happen if you drag a PDF from your desktop — not from a browser or another application — onto My Library in the left pane in Zotero?
https://www.zotero.org/support/reporting_problems#provide_a_report_id
Are you able to add PDFs using "Add stored copy of file" under the green + sign?
Debug ID: D662615895
I am experiencing the exact same problem.
When I drag an icon as soon as I drag it over the Zotero application the icon change to a circle with a diagonal line through it and I cannot drop the file.
Any help will be greatly appreciated.
I am attempting to drag a PDF file from my desktop into Zotero. It also did not work when I attempted to drag a MS Word File as well.
Now, this is at my work PC -- At my home pc, Windows 10, there are no issues.
But you can use "Add Stored Copy of File" from the + menu instead, and this may just resolve itself at some point.
I just confirmed I can add files using the "Add Stored Copy of File".
Thank you!
When I access a PDF book the extension icon on chrome is grey instead of blue and it will not save. I installed Zotero due to it's ability to create the bibliographic references therefore I do not wish to save the URL of the book as does not contain the necessary metadata for the bibliography.
Clicking and dragging the downloaded PDF file also does not work.
How can I use Zotero without this happening all the time?
file:///Users/carlarosenthal/Downloads/TU811_17E_Study%20Guide_Chapter%201_Strategy%20Making%20(10).pdf
But just to set expectations properly here, if this is just a random document that was converted to a PDF, it's unlikely you'll get proper metadata automatically in Zotero (or any other program) no matter how you add it. Zotero can automatically retrieve metadata for many PDFs, but it generally has to be an academic/scientific paper. If this is some other kind of document — this looks like a course study guide — and it's something you want to keep in Zotero, that's fine, and if it's something you want to cite, you can use right-click → Create Parent Item and add metadata manually. But you shouldn't expect Zotero to automatically retrieve metadata for it, since a PDF is just a file format and can contain any kind of document.
report ID: 604633565
Hi all,
similar problem to those above: I tried to drag and drop a .pdf and it shows no reaction. Then I tried the "add a copy from stored file" and still no results. It shows like the book has a file attached, but when you click on it nothing shows.