Can't download citations from Sage

I used to be able to save citations from Sage, but for the last few months, I haven't been able to. I have to instead download these manually and import individually to Zotero. This is a pain as I use Sage journals a lot. For a while this problem seemed to affect Wiley as well, but think that this is now okay. I use Zotero standalone and logon to Sage via my university (City).
Any suggestions?
Rachel.
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