Word cannot communicate with Zotero
I am having an issue using Zotero with Microsoft Work 2016. I had previously used Zotero with Firefox, I now have the Zotero extension on Chrome. I successfully added the add-in for Zotero onto word, and I have the extension on Chrome, however when I try to insert a citation I get the alert "Word could not communicate with Zotero. Please ensure that Firefox is open and try again." Opening Firefox does not fix the problem (and I no longer use Firefox).
Is there something in settings I can do to correct this?
Is there something in settings I can do to correct this?
The error message is outdated -- I'm a little puzzled you're still getting it -- it should say "Zotero" not "Firefox"
if that doesn't work, which exact Word version (https://support.office.com/en-us/article/about-office-what-version-of-office-am-i-using-932788b8-a3ce-44bf-bb09-e334518b8b19 )
which Zotero version?