I'm getting this problem after fixing the problem on this thread
http://forums.zotero.org/discussion/6979/zotero-crashes-when-dragging-items-from-local-library-to-group-library/#Item_17
I've disabled webdav (a side note - what happened to the tick box to turn off webdav syncing. I had to delete my details to turn it off).
just upgraded to 2.0b3,
windows vista home premium, firefox 3.1 beta 3 build 20090305152042
I think i am getting a similar error syncing -- every sync reports an error,
there were several reports, including 1546016354 (i hope i got that number right). this was the first sync where i had added items to a group.
but i deleted items from the group, and still cannot sync.
Same problem on Ubuntu 9.04, Firefox 3.0.10, zotero 2.0b3.
First of all, I didn't try the group feature, so the problem don't come from that way.
The sync of my library didn't work for a week for other (unknowned) reasons. After the update, I tried exporting all my stuff, starting from scratch in a new folder, importing a little part of the references and syncing, importing another part and syncing. It worked for several ones but not for others. When it didn't work, I deleted the last ones (and empty trash) and tried with another group of references.
Then I tried to identify a single reference for wich the sync didn't work. Starting from scratch with a new account and single item in my library, I get the message "Error processing uploaded data" every time I tried to sync (during two or three hours), and after that the sync just worked... But only for that single reference, because the problem persits with other references.
I understand that it's just a beta version. So, thank you for this wonderful software!
This appears to be fixed in 2.0b3.4503 (and thanks for putting the tick box back for selecting enable file syncing).
Wonderful work again.
Regards, Jon.
After several failed attempts over the course of the day on Friday, I tried syncing again this morning and everything went fine, without any glitch whatsoever. Must have been due to the business of the server.
bauct: Could you start a new thread, run a sync attempt with debug output enabled, and send the output to support@zot....org, referencing the new thread?
Others: Try again, and post another Report ID if you're still having trouble after a few tries.
I've gotten multiple sync error reports, both when I try to restore from the server, and when I try to restore to the server. I changed my username and tried again, to no avail. But I love the program, and would use it without the sync function if necessary. ID Report: 1382023815
One particular sync problem (affecting Esther, Blake, and others) has been fixed. If you were getting an error, try again. If it doesn't work for you after a few tries, we're still working on your problem.
I'm still having problems syncing with 2.0b4. Zotero keeps freezing up for half a minute or so, repeatedly. Latest error identified is excessively long tags.
I am experiencing several problems with 2.0 b6 that may or may not be related but here they are:
-On my work machine, when I try to sync I get the dreaded "error processing upload data..." with various report numbers. I have only a few short notes and a relatively small library. My home computer syncs fine but this is not where my library resides. Is there a tried way to fix this? there are many threads with many suggestions...
-I understand that it is not recommended but I have tried exporting my library to a pin drive. When on my home machine I try to import and I receive "An error occurred while trying to import the selected file. Please ensure that the file is valid and try again"
Are these problems related? Sorry if I am not in the right thread...
By the way I forgot to mention how great this program is and I would use it even without sync functionality though syncing is fantastic. Keep up the good work.
Sync timeouts should now return a different message, so, if you were receiving this before, it's worth trying to sync again to see if that was the problem. If you get a sync timeout, do not reset server data, as you'll just make it less likely that a sync will go through.
If you're still receiving the "Error processing uploaded data" message, post the Report ID and we'll look into the problem.
Upgrade Storage
http://forums.zotero.org/discussion/6979/zotero-crashes-when-dragging-items-from-local-library-to-group-library/#Item_17
I've disabled webdav (a side note - what happened to the tick box to turn off webdav syncing. I had to delete my details to turn it off).
report id 756475981
Zotero 2.0b3.4999 Windows XP
I've sent the debug output. Regards, Jon.
windows vista home premium, firefox 3.1 beta 3 build 20090305152042
I think i am getting a similar error syncing -- every sync reports an error,
there were several reports, including 1546016354 (i hope i got that number right). this was the first sync where i had added items to a group.
but i deleted items from the group, and still cannot sync.
thnx, rick
First of all, I didn't try the group feature, so the problem don't come from that way.
The sync of my library didn't work for a week for other (unknowned) reasons. After the update, I tried exporting all my stuff, starting from scratch in a new folder, importing a little part of the references and syncing, importing another part and syncing. It worked for several ones but not for others. When it didn't work, I deleted the last ones (and empty trash) and tried with another group of references.
Then I tried to identify a single reference for wich the sync didn't work. Starting from scratch with a new account and single item in my library, I get the message "Error processing uploaded data" every time I tried to sync (during two or three hours), and after that the sync just worked... But only for that single reference, because the problem persits with other references.
I understand that it's just a beta version. So, thank you for this wonderful software!
Albertononi
Wonderful work again.
Regards, Jon.
Report ID: 590054684
Using Windows XP
Firefox 3.0.10
Any help would be greatly appreciated. Thanks!
Blake
report id 2098710985
bauct: Could you start a new thread, run a sync attempt with debug output enabled, and send the output to support@zot....org, referencing the new thread?
Others: Try again, and post another Report ID if you're still having trouble after a few tries.
I've gotten errors 66def7d0 and 9eb2f3f3.
Report IDs: 998891659 & 1843851165
Specific report ID on last error message: 6dcf1a8a
-On my work machine, when I try to sync I get the dreaded "error processing upload data..." with various report numbers. I have only a few short notes and a relatively small library. My home computer syncs fine but this is not where my library resides. Is there a tried way to fix this? there are many threads with many suggestions...
-I understand that it is not recommended but I have tried exporting my library to a pin drive. When on my home machine I try to import and I receive "An error occurred while trying to import the selected file. Please ensure that the file is valid and try again"
Are these problems related? Sorry if I am not in the right thread...
[JavaScript Error: "[Exception... "'Error processing uploaded data (Report ID: 077f563d)' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "<unknown>" data: no]"]
I tried to reset to the server with no result.
Please advise what info you need for trouble shooting.
If you're still receiving the "Error processing uploaded data" message, post the Report ID and we'll look into the problem.
Sync upload timed out. Please try again in a few minutes. (Report ID: 1531e630)
Thank you.