Zotero functions not working
Hi, I have a problem when making a report of a bibliographic reference. This and other functions are not wroking anymore. I already reinstalled the program but the problem persists. I wanted to export my library before uninstalling the program but not working either. This is the error report number: 1869519776
Thanks for your kins support!
Thanks for your kins support!
https://www.zotero.org/support/reporting_problems#provide_steps_to_reproduce
a) I can't get the bibliography from the items i have in my library. It used to work out properly in the past but not anymore. b) I can't export the library either.
a) Steps to reproduce:
1. Start Zotero
2. Click on an item in the bibliography
3. right click to open a menu
3. select Create bibliography from item
4. in the new window, select output mode: bibliography, output method:copy to clipboard
5. Select Ok
Then the following appears: 'An error occurred generating your bibliography. Please try again'
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b) Steps to reproduce:
1. Start Zotero
2. File/export library
Nothing happens, no error report neither the next menu to export it
Do you have your Zotero data directory in the default location or somewhere else (e.g., in a cloud storage folder or a network drive)?
If the default location, try resetting your translators and styles from the Advanced → Files and Folders pane of the Zotero preferences. If that doesn't work, you can try deleting the 'styles' and 'translators' folders from the Zotero data directory with Zotero closed.