Word 2016 plugin not working
I have been using Zotero now for a few weeks. Suddenly today the plugin seems not to work. It shows as before in Word, but when I click on any of the buttons (add/edit a citation, refresh, so on) nothing happens, just the title of my document grays out. When I click again, the title become white again, but the window to insert the citation doesn't appear.
I have uninstalled and reinstalled Zotero for desktop and the word plugin, but no changes.
I would appreciate any help,
Thanks
I have uninstalled and reinstalled Zotero for desktop and the word plugin, but no changes.
I would appreciate any help,
Thanks
Thank you very much
1. In the Help menu, go to Debug Output Logging and select Enable.
2. In Word click Add/Edit Citation and wait a few seconds.
3. Before doing anything else, return to Help → Debug Output Logging and click Submit Output, which will disable logging and submit the output to zotero.org. A window should pop up containing a Debug ID. Click “Copy to Clipboard” and paste the Debug ID into this forum thread.
However, this time for good or bad, it worked. When I clicked "add citation" the window actually popped.
Thank you very much for all your help!
Any help would be hugely appreciated!
Note that you should not store your Zotero data directory on Dropbox or similar syncing services, which is very likely to lead to corruption. Corruption may also occur if you store your database on a network drive and access it from two different locations at once, without shutting down Zotero.