I'm getting the same problem and I can't restore to server because I'm trying to upload my data for the first time (Report ID 3e3dc394). I'm using FF 3.08 on Linux Mint 6 and Zotero 1.5b2. Is the basic issue that the upload server can't handle some characters? If so, could we have a list of the characters that aren't handled? Or, better, would it be possible to just filter out those characters on upload? Of course, I need the whole Unicode range since I work a lot with non-Roman character sets.
I just noticed that the previous report said sync was already running. That was not the original error. I shut down and restarted firefox and replicated the original error. I have re-submitted this as Report ID: 657096402
Peter: If possible, please send debug output for the entire sync attempt to support@zot...org, referencing this thread, and then use Reset to Server in the Sync->Reset pane of the Zotero prefs.
iscott: It's not a character set issue. Try again, and, if you're still having trouble, post another Report ID and let us know how many items you have in your database. (Select All, look in right column.)
I am afraid I have messed around so much with my zotero archive that the behavior has changed.
I had recently created two new collections, so I exported them and then deleted them so it was almost certainly something in those collections that was the problem.
I then re-imported the collections and syncing then worked so presumably the problem was with the initial storage. Many of the items were journal articles with their associated pdfs.
I just got this error for the first time (Report ID 1575018440), using Zotero standalone 3.0.8. Everything seemed fine yesterday. How can I resolve it? Thanks.
Upgrade Storage
Report ID: 595591263
Thanks in advance
Justin
Thanks.
[JavaScript Error: "[Exception... "'Error processing uploaded data (Report ID: c0ded21a)' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "<unknown>" data: no]"]
[extra output removed - D.S.]
[extra output removed - D.S.]
[JavaScript Error: "[Exception... "'Error processing uploaded data (Report ID: 13afb605)' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "<unknown>" data: no]"]
I had recently created two new collections, so I exported them and then deleted them so it was almost certainly something in those collections that was the problem.
I then re-imported the collections and syncing then worked so presumably the problem was with the initial storage. Many of the items were journal articles with their associated pdfs.
Trying to sync to server for first time and get following error report
Report #8683560c
thanks