Please help!
Hello Zotero,
When I installed the new version of Zotero, everything changed and I'm lost. With the old system creating bibliographies and footnotes was easy. Now the format is different and whenever I attempt to create a bibliography or footnote a screen tells me that Zotero is not open, even though it is open. I am able to use all Zotero features except bibliographies and footnotes. Any thoughts? Thank you for helping.
Andy
When I installed the new version of Zotero, everything changed and I'm lost. With the old system creating bibliographies and footnotes was easy. Now the format is different and whenever I attempt to create a bibliography or footnote a screen tells me that Zotero is not open, even though it is open. I am able to use all Zotero features except bibliographies and footnotes. Any thoughts? Thank you for helping.
Andy
Can you take a screenshot of what you're looking at, upload it somewhere (e.g., Dropbox), and provide a link here, and then describe exactly what about what's pictured is tripping you up?
I can't find where to submit a Report ID.
https://www.zotero.org/support/reporting_problems
dstillman was also asking about a screenshot.
Zotero is proving difficult. When I can get it to work, it's great. Most of my success is as a function of luck, not knowledge. For example, my citations have changed to a style that I don't recognize and I can't figure out how to change it back. The preferences section eludes me. I've tried the help section, but I just get confused. Any ideas would be appreciated.
Thanks,
Andy
E.g. "The preferences section eludes me." is not something we can really help with. On the other hand, a specific description such as, "In Word, I click on "Document Preferences" in the Zotero bar but there are no styles I can choose from in the window that pops up" (for example -- if that happens to be your problem), gives us a clear sense of what's going on.
https://www.zotero.org/support/word_processor_plugin_usage
When I attempt to add bibliography citation appears where the cursor is placed. Then, I receive a message telling me that my operation cannot be completed. Can you help please?
Andy