Zotero Keeps Crashing my Word 2010
I really have no idea how to even look for answers to this. The report function sent me here. The error code is: 212903245
Basically, every so often Zotero just decides to crash all my word windows when I try to insert a citation. It happens reliably every few days, and usually after I had not been just typing in the document, but I haven't figured out any pattern beyond that. Usually restarting Zotero and Word fixes this, but it's starting to hamper my workflow. Any ideas are appreciated.
Thanks
Basically, every so often Zotero just decides to crash all my word windows when I try to insert a citation. It happens reliably every few days, and usually after I had not been just typing in the document, but I haven't figured out any pattern beyond that. Usually restarting Zotero and Word fixes this, but it's starting to hamper my workflow. Any ideas are appreciated.
Thanks
One note though: One consistent feature seems to be that I have multiple word windows open that all have Zotero citations in them. Just now, I opened up a brand new document, wrote a paragraph, tried to insert the first citation, and got a crash.
I did, however, resume a session from hibernation in which I had two other documents open that also had citations. I'm beginning to think it has something to do with that, but I really need the functionality of having several documents open.
I should note I also use the windows 10 multi-desktop mode and sometimes shuffle both zotero and word windows around from desktop to desktop. It often happens that I open my computer from some state that had zotero and some word windows (with zotero references) open, then I select one of the word windows, create a new document, pull it and zotero over to a new desktop, and when I try to put the first reference in all of word crashes (though sometimes not zotero). Doesn't happen every time, and I don't think it's the only way. I think I've been editing a document before, changed around what was in focus, went back to that window and got a crash when I tried to insert the next citaiton.
I should also mention that at one point I important a whole bunch of Mendelay citation records into zotero. It has around 1600 entries at the moment.