Moved Group Collection to New Group- tags aren't there and syncing error
Dan spent the morning figuring out an issue I was having with syncing: https://forums.zotero.org/discussion/comment/301523#Comment_301523
This issue was resolved, thanks @dstillman!
I am about to invite other colleagues to the group so that we can continue work, but first I wanted to clean up the group collections - there are collections, and "Test" collections that just aren't needed anymore. I decided it would be easiest to start a new group, and just move the main collections I still needed into this new group.
I have had two issues:
1) When I moved the collection from one group to the new group, all of the items were copied, yet none of the tags went with it. (I went to Preferences - General and made sure that it was set up to include "tags" when copying between libraries).
2) When I went to move the second collection it seemed to be syncing at first and then I got a syncing error. Report ID: 2028757132. None of this collection was copied to the new group.
This issue was resolved, thanks @dstillman!
I am about to invite other colleagues to the group so that we can continue work, but first I wanted to clean up the group collections - there are collections, and "Test" collections that just aren't needed anymore. I decided it would be easiest to start a new group, and just move the main collections I still needed into this new group.
I have had two issues:
1) When I moved the collection from one group to the new group, all of the items were copied, yet none of the tags went with it. (I went to Preferences - General and made sure that it was set up to include "tags" when copying between libraries).
2) When I went to move the second collection it seemed to be syncing at first and then I got a syncing error. Report ID: 2028757132. None of this collection was copied to the new group.
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
For (2), if you're still having trouble, could we see Debug IDs for the copy attempts that don't work properly?