Word could not communicate with Zotero - error

Hi all, my Zotero just updated and now I am getting an error message in Word:
"Word could not communicate with Zotero. Please ensure that Zotero is open and try again."
I have updated my Word from 2011 to 2016, and multiple times followed the instructions for re-installing and enabling the Word plugin described here (https://www.zotero.org/support/word_processor_plugin_installation) but I keep getting the same error message. Can anyone help?
Thanks you Mehita
  • What version of Word is it (like 15.41)?
  • this is embarrassing, but in desperation i finally restarted my computer. and bingo!!! so i no longer have a problem. thanks for taking time to try help, adomasven.
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