Plug-In Issue: "Word could not communicate with Zotero."
Hi there,
Since getting a new computer, I have been unable to connect Zotero and Microsoft Word and now receive the error message "Word could not communicate with Zotero. Please ensure that Zotero is open and try again," whenever I try to insert a citation or bibliography, though Zotero was open at the time of trial.
I've reinstalled both Zotero and the plug-in and still am having no luck. Any suggestions are greatly appreciated as I get to work on a paper!
Thanks,
EN
Since getting a new computer, I have been unable to connect Zotero and Microsoft Word and now receive the error message "Word could not communicate with Zotero. Please ensure that Zotero is open and try again," whenever I try to insert a citation or bibliography, though Zotero was open at the time of trial.
I've reinstalled both Zotero and the plug-in and still am having no luck. Any suggestions are greatly appreciated as I get to work on a paper!
Thanks,
EN
export Apple_PubSub_Socket_Render="/private/tmp/com.apple.launchd.W6ngV4KRKG/Render"
export CFFIXED_USER_HOME="/Users/*****/Library/Containers/com.microsoft.Word/Data"
export HOME="/Users/*****/Library/Containers/com.microsoft.Word/Data"
export LOGNAME="*****"
export OLDPWD
export PATH="/usr/bin:/bin:/usr/sbin:/sbin"
export PWD="/Users/*****/Library/Containers/com.microsoft.Word/Data"
export SHELL="/bin/bash"
export SHLVL="1"
export SSH_AUTH_SOCK="/private/tmp/com.apple.launchd.CmAcWRqxBe/Listeners"
export TMPDIR="/var/folders/3h/xff0lp7111vb88jvk98y1zpc0000gn/T/com.microsoft.Word/"
export USER="*****"
export XPC_FLAGS="0x0"
export XPC_SERVICE_NAME="0"
export __CF_USER_TEXT_ENCODING="0x1F5:0x0:0x0"
@adomasven is this correct?
So this is really weird. With Zotero open if you open the terminal (in Applications/Utilities, or find it via spotlight) and paste what happens?
can anyone assist me with a similar problem, I have a mac and word 2017 and am unable to get word to communicate with Zotero. Any advice?