import error

ftrxx
When I try to import a citation from the OECD web site http://www.oecd-ilibrary.org/education/collaborative-problem-solving_cdae6d2e-en?citeformat=ris I got the error message:
Importing…
This item could not be saved because Zotero is not open or is unreachable. Please open Zotero and try again.

I tried with EndNote, RefManager. same error message.

Zotero is open, I closed and reopened. Same error.
Finally, it worked with BibTex.
Is that the intended behaviour ?

TIA
-ftr

I use Zotero Standalone 5.0.28 with Win 7
  • adamsmith
    definitely not, no. You mean you first tried with the Save to Zotero icon and that didn't work?
    Which browser? In the Zotero connector preferences, does Zotero show as available?
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