I have not been able to set metadata for the pdf or add an item to the identifier.

rafaelcervantes · November 21, 2017

Hello everyone,
Since I upgraded to version 5.0, I have not been able to set metadata for the pdf or add an item to the identifier.
When I try to do it I am warned by saying: Invalid response from the repository
I need help

adamsmith · November 21, 2017

We'd want a debug ID fro such a failed attempt:
https://www.zotero.org/support/debug_output

rafaelcervantes · November 21, 2017

I'm sorry I just got a window with that information, how do I get what you need?

adamsmith · November 21, 2017

You click on submit debug output and then post the number it returns (starting with a D) here.

rafaelcervantes · November 21, 2017

When I try to send results, I get a little window telling me: An error occurred when sending the debug results.
However let me see the results, are 83 lines, I send them here?
I do not know if it is related to this but the tamoco program allows me to activate it from the help tab.

adamsmith · November 21, 2017

You can select, copy, and paste the output to a text editor and e-mail it to support@zotero.org with a link tho this thread.
Most likely, however, you're seeing one of these two:
https://www.zotero.org/support/kb/connection_error
https://www.zotero.org/support/kb/ssl_certificate_error