I have not been able to set metadata for the pdf or add an item to the identifier.

rafaelcervantes

Hello everyone,
Since I upgraded to version 5.0, I have not been able to set metadata for the pdf or add an item to the identifier.
When I try to do it I am warned by saying: Invalid response from the repository
I need help

adamsmith

We'd want a debug ID fro such a failed attempt:
https://www.zotero.org/support/debug_output

rafaelcervantes

I'm sorry I just got a window with that information, how do I get what you need?

adamsmith

You click on submit debug output and then post the number it returns (starting with a D) here.

rafaelcervantes

When I try to send results, I get a little window telling me: An error occurred when sending the debug results.
However let me see the results, are 83 lines, I send them here?
I do not know if it is related to this but the tamoco program allows me to activate it from the help tab.

adamsmith

You can select, copy, and paste the output to a text editor and e-mail it to support@zotero.org with a link tho this thread.
Most likely, however, you're seeing one of these two:
https://www.zotero.org/support/kb/connection_error
https://www.zotero.org/support/kb/ssl_certificate_error