Firefox connector shows Zotero as offline

This discussion was created from comments split from: Safari plugin "offline".
  • Now, I have the samme probleme, and I don't know what can I do, any solutions?
    thank you
  • What exactly do you mean? What is the exact problem that you are having?
    https://www.zotero.org/support/reporting_problems

    Do you have the Zotero Connector extension installed in Safari and the Zotero desktop app open? What versions of each?
  • The icone of zotero in mozella is offline, and zotero dektop app is not oppen, I used zotero without having Zotero desktop app, but now I have probleme in using it, the icone is offline.
  • Well, Zotero would show as offline if you're not using the app (which you really should). You should still be able to save from supported pages such as http://www.worldcat.org/title/wealth-of-nations-1/oclc/874013544&referer=brief_results do you not get an active icon there?
  • I have an active icon there, and I uses it. My probleme is not there, I'm using Word in my redaction, when I try to add citation, it don't work and the small window of Mozella dan't come to add a citation, I observed that the Icon of Zotero in Mozella is grey so it's offline.
    Thank you
  • You're posting in a thread titled "Safari Plugin Offline" -- that doesn't seem to apply to you, as you're using Mozilla. Please start a new thread using the "New Discussion" button and provide a _detailed_ description of what you're trying to do and what's not working.
  • Ok thank you so much
  • I've moved this to a new thread, so you can provide more details here if you're still having trouble.
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