Not working with word on mac
I've been using zotero with word on mac with no problem for the past year but a few days ago word started playing up. It will stop responding and has gotten to the point where I can't do any work using it because it will not allow me to edit or even save a document.
A word document with no references etc. from zotero works fine but one with anything form zotero doesn't whether zotero is open or not.
The tool bar that I also used to have in word has also disappeared.
Does anyone know why this is happening and how I can fix it?
A word document with no references etc. from zotero works fine but one with anything form zotero doesn't whether zotero is open or not.
The tool bar that I also used to have in word has also disappeared.
Does anyone know why this is happening and how I can fix it?
When exactly does it begin to lag? Just when you open a document and wait a minute, or after clicking one of the Zotero buttons? If the former, what has to be in the document for this to happen? A new document without anything in it? A document with a single citation?
Also, have you tried restarting your computer?
It may be helpful to open Activity Monitor, sort by "% CPU" descending, and see if anything is using a lot of CPU when this happens.
Yeah, I've tried restarting it along with uninstalling zotero and reinstalling it.
When I look at that everything is normal but as soon as it lags word jumps up to about 60% and I can't work out why although I'm not particularly computer savvy.
You could also see if inserting another kind of field — e.g., a date field — causes the same problem. (There's more data in a Zotero field, but the fact that this is happening for even a single citation suggests that something is very wrong with your Word installation.)