APA issues in Word with multiple authors

plabelle
When using the Zotero plugin for Word, I can manage to insert a citation with 3 authors. Zotero lists these correctly in the document. The next time I insert the same reference, I get the first author and "et al." which is correct. If I go back to my text and insert this reference earlier in the text so that it becomes the first one in the text, the second one doesn't always automatically change to "et al." Actually, weird things are happening throughout the document when I re-insert this same reference. If I click on Refresh in the Zotero toolbar, the last reference in the text reverts to all three authors being listed. This was definitely not an issue before Zotero upgrade to v.5 this summer. I have tested with different references and on different computers and the problem persists.
  • adamsmith
    Which Word version, just to make sure?
  • plabelle
    Word 2013 (Windows).
  • bwiernik
    If you click the Edit Citation button in each of the instances of the citation, does the Edit Citation window pop up for each? (Alternatively, if you right-click on each citation and choose Toggle Field Codes, do Zotero field codes show up for each?)
  • plabelle
    Yes.
  • adomasven
    So just to make sure, is this what you are seeing:

    1. There are three points in text (A), (B), and (C) appearing in the order listed
    2. Chose APA
    3. Insert a citation to a single Zotero item with 3 authors at (B)
    4. Insert a citation to a single Zotero item with 3 authors at (C). (C) has et al., (B) remains unchanged
    5. Insert a citation to a single Zotero item with 3 authors at (A). (A) has all authors listed, (C) and (B) remains unchanged
    6. Refreshing doesn't do anything?

    If I follow the sequence above I'm not seeing what you're describing - i.e. my author lists are correct.
  • bwiernik
    One other question I have is if you are seeing disambiguation letters after any of the years (2012a, etc.), which would indicate that these are actually separate duplicate items that you should merge in Zotero.
  • plabelle
    The scenario described above is correct. I created a short screencast to show you what's happening. See here: http://youtu.be/Oh-hq67SvZM?hd=1
  • adamsmith
    video is unavailable
  • plabelle
    Please try again - https://youtu.be/Oh-hq67SvZM
  • adamsmith
    Does it matter whether you use the classic dialog or not?
  • adomasven
    Wait, quick citation dialog doesn't even display those authors? Could you submit a Debug ID for typing one of the authors that should display there?
  • plabelle
    I think that the quick citation wasn't working at first because of the screencasting recorder I was using. The quick citation was working toward the end of the video. I usually use the quick citation and reverted to the classic dialog when I was recording the video.
  • adomasven
    Hmm. Could you submit a Debug ID (see instructions above) for inserting the first 4 citations as displayed in the video?
  • plabelle
    D1208053134
  • dstillman
    This should be fixed in Zotero 5.0.23, now available.
  • plabelle
    Excellent. Thanks. I updated and tested and everything seems to work perfectly!
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